■Kiwi Society and Culture
There can be marked differences between Maori and NZ European (Pakeha) societies and culture. This is particularly evident when moving in tribal (Iwi) circles. Because of colonization and tribal differences, there can be minor but important changes in protocols. The following sections summarize aspects most likely to happen when intercommunicating with tribal groups but can also be equally applicable to any group including Maori.
◆ Kiwi Demeanor
◇New Zealanders are warm, extroverted, somewhat reserved yet polite at the beginning, and enjoy extending invitations.
◇They are quite easy to get to know as they say hello to strangers and will offer help without being required.
◇Because they do not stand on ceremony and favor equality, they move to use first name quickly and avoid the use of titles.
◇Kiwis dress casually, but they show neatness.
◇Most restaurants do not have dress protocols and except in business, dress is undoubtedly casual.
◇Business attire is conservative, although they may take off jackets and roll shirt-sleeves up when working.
◆ Maori Demeanor
◇Maori are usually warm and reserved and think highly of hospitality.
◇They will usually supply (often to the point of going without) assistance to their guests and will try to conceal the inconvenience as much as possible.
◇Maori will spontaneously start speech and song. Even though they may not have met each other, they will know many songs they can sing together and often use these to end or enrich speeches.
◇They will often invite visitors to do the same and it would be advisable to have 2-3 practised songs from your own country to respond to.
◆ Environmentalism
◇Kiwis are concerned with environment and have a strong desire to maintain their country’s beauty.
◇One of the major local issues is the imports of predators.
◇Border controls are very strict and there are serious punishments for importing food or other natural products such as wood, cane etc.