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Unit 14 Establishing a Business Relationship

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Part Ⅰ Situational Dialogues

Practice 1

Task 2: Simulated situational conversation.

(A: Frankie Moore;B: Diana Johnson)

A: Good morning. This is Frankie Moore from Hong Kong Bio Paint. May I speak to Mr.Wilson?

B: I'm sorry. He is not in at the moment. This is Diana Johnson from PR Department. May I help you?

A: Yes, thanks. We are a manufacturer of interior paint in Hong Kong, and I am very glad to have Mr.Wilson's card during the China Coating Show (CCS) this August in Shanghai. However, in the show I was so busy that I had no time to talk with him for more details.

B: Well, but he is out of office to visit customers.

A: I'm just checking about your usage situation. Are you using a great amount of interior paint? If yes, which brand takes the major part?

B: Well, as far as I know we are using quite a lot of interior paint from Nippon Paint.

A: So, may I know which types, please?For many types from Nippon Paints, we have the similar types to well-match, such as odorless paint, anti-bacteria paint. But our price is more favorable.

B: I'm sorry that I do not know the details. You should check with Mr.Wilson.

A: OK, thanks anyway. I will email Mr.Wilson about the details. Could you inform him of my calling when he comes back?

B: Sure.

A: Thank you very much.

B: You're welcome.

Practice 2

Task 2: Simulated situational conversation.

(A:Li Ming,B:Mr.Moore)

A: Welcome, Mr.Moore. I'm Li Ming. It's my pleasure to show you around the factory.

B: Thank you, Mr.Li. That'll be most helpful.

A: That is our office block. We have all the administrative departments there. Down there is the R&D section.

B: I see. How much do you spend on research and development each year?

A: About 3%-4% of the gross sales.

B: That is good. What's the building opposite us? The warehouse?

A: Yes. We keep a stock of the faster moving items so that urgent orders can be met quickly from stock.