■Indian Society and Culture
◆ Hierarchy
The influences of Hinduism and the tradition of the caste system have created a culture that stresses established hierarchical relationships. Indians are always sensitive about social order and their status relative to other people, be they family, friends, or strangers.
All relationships are associated with hierarchies. In schools, teachers are called gurus and are regarded as the source of all knowledge. The patriarch, usually the father, is thought to be the leader of the family. The boss is viewed as the source of ultimate responsibility in business. Every relationship has a distinct hierarchy that must be followed for the social order to be maintained.
◆ The Role of the Family
People are typically defined by the groups to which they belong rather than by their status as individuals. Someone is considered to be affiliated to a specific state, region, city, family, career path, religion, etc. This group orientation originates from the close personal connections Indians maintain with their family, including the extended family. The extended family brings about countless interrelationships, rules, and structures. A deep-rooted trust among relatives also comes along with these mutual responsibilities.
◆ Just Can’t Say “No”
Indians do not like to show disapproval directly, be it verbally or non-verbally. Instead of disappointing you, for example, by saying something isn’t at hand, Indians will offer you the reply that they think you want to hear. This action should not be regarded dishonest. An Indian would be considered terribly offensive if he/she did not try to give a person what had been asked.
Since they are not willing to offer negative answers, Indians may give an affirmative answer but be vague about any specific details on purpose.This will demand you to look for nonverbal clues, such as a reluctance to spend an actual time on a meeting or an enthusiastic reply.